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Tech Help & Troubleshooting Guides

Choose a time when everyone can meet by looking at the invitees’ free/busy information in Calendar.



expert Outlook tips by FixTechGuide

After you finish processing your messages, you should have a clean Inbox and can switch your focus to your calendar and tasks. If you find that you are repeatedly applying the same categories and flags, create a new Quick Step that flags, categorizes, and files. Quick Steps give you the ability to perform multiple actions in one click. They are a useful tool to help you keep a clean inbox Fix Outlook and Office365 Sync Issues and to generally be more efficient at using Outlook.

How can I manage complicated tasks?



expert Outlook tips by FixTechGuide

As time goes on, you will likely receive more and more messages. You can’t read every message you receive — nor should you try to. Rather, just read the messages that are important for you to read. Rules will help you prioritize important messages and minimize distractions. Corporate-level messages with important news (for example, from the CEO) and messages from your IT department about server downtime should not go into a folder.

I have 10 minutes: What should I read first in my Inbox?



  • Once you set up your system, you are ready to begin managing incoming messages.
  • If your corporate policy dictates that you have multiple folders for each type of item, follow that policy.
  • These statistics show the importance of efficiently managing your inbox.
  • Search folders are useful for gathering information from across different mail and RSS folders.
  • You can’t read every message you receive — nor should you try to.
  • The tool that you use to collaborate during a meeting depends on the location and access of your participants.
  • Reviewing your past week and upcoming week is also a useful way to help you prepare for a weekly meeting with your manager or help you prepare a status email message.


To do this, select the Recurrence button and change the end date. If you find that you are often performing searches across your whole mailbox, you can set the default search scope to always search across all folders by going to the Backstage view. All search terms are additive, so if you want to find a message from someone with attachments, select the commands on the ribbon (From, Has Attachments) to build your search.

expert Outlook tips by FixTechGuide

Fix Tech Issues Fast





Messages to a Contact Group that only occasionally contain useful or interesting content, regardless of frequency, should have a rule and a folder. It’s a best practice to have a central repository for your messages, so that you can refer to them after troubleshoot Outlook synchronizing folders error you've "dealt" with them. The Navigation Pane folder list should be reserved for folders you use often. If it's filled with folders you don't even recognize, move all mail into the reference folder and delete your existing folders.

Advanced: How do I create a Search Folder for email messages?



Sentences prefaced with the Microsoft 365 logo are references to other Microsoft 365 products, such as Microsoft OneNote, and Microsoft SharePoint Server. Sentences that mention AutoArchive and Outlook Data Files (.pst) are marked Outlook data file cannot be accessed with an icon of a folder and file . If your organization doesn’t deploy these products or features, these sentences can be disregarded without impacting the overall document and work flow.



Some people try to use the read and unread states to indicate whether a message is new or a reference item. Inevitably, messages will be reread, and the mental tax of figuring out what you need to do will be paid again. A far more efficient Inbox plan is to go through your messages and decide what to do with each one.

Set Up Quick Steps



For example, there might be a lengthy series of messages where the last one simply states, "Thanks, that answers my question," so you can just delete the whole conversation. Sometimes you can’t find a message by only searching in your reference folder alone — it could be a message that you sent or it could have been misfiled. In these cases, start by searching in any folder (Inbox, 1-Reference, etc.), then select the drop down menu from the search box, and then select Current Mailbox. The reality is that if you have a day filled with meetings, you have less time to complete tasks and write messages, so move tasks to other days. The goal of organizing your Outlook is to reduce the amount of unnecessary "noise" in your Inbox and to make the most important items bubble to the top.

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