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Fixing problems with directory synchronization for Microsoft 365 Microsoft 365 Enterprise Microsoft Learn

At NetTech Consultants, we help organizations keep Microsoft 365 running smoothly and securely.



Office 365 sync problems and login fixes

While M365 is highly stable, it’s not immune to occasional disruptions. We keep password synchronization reliable by staying proactive and making sure users know how their actions affect access across Microsoft 365 and their devices. We start by checking that Azure AD Connect is running and password sync is enabled.

Calendar Sync Issues in Outlook



If there’s a delay, we manually trigger a password sync using Microsoft Entra Connect. Waiting a few minutes after changing the password often clears up short-term sync issues. We look at audit logs in the Microsoft 365 admin center to see when and where clear Outlook credentials manager the password changed. That tells us if the new credentials made it to the cloud directory.

Proactive Services





You'll also receive a mail (to the alternate email and to your admin email) from Microsoft 365 that indicates your tenant has encountered directory synchronization errors. For details see Identify directory synchronization errors in Microsoft 365. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. Our training has quick guides about what happens after you update your password.

TECHOM Systems Pty Ltd



Office 365 sync problems and login fixes

Throughout this blog, we explored the most common Office 365 problems, from login errors and Outlook crashes to update related issues and syncing troubles. You also learned simple troubleshooting steps you can try on your own, along with when it makes sense to bring modern authentication troubleshooting in expert help. When your business runs on office 365, even a small issue can cause big disruptions.

Microsoft 365 Admin Center Not Responding



  • Reach out to us today and let us bring back the smooth, stress free experience you deserve.
  • A trusted partner can help you avoid trial and error fixes and solve Microsoft Office issues today with speed and confidence.
  • If you still need help, select Contact Support to be routed to the best support option.
  • This pops up a lot after admins reset a password in the Microsoft 365 admin center.
  • If sync keeps failing, we make sure the Microsoft Entra Connect service account has the right permissions and the server connects to the domain controller.


On the sync server, we open the Synchronization Service Manager and check that the last sync finished without errors. Users often forget their passwords, enter outdated credentials or face problems when the authentication app isn’t working properly. A vast community of Microsoft Office365 users that are working together to support the product and others. TrustedTech is dedicated to being a reliable resource for all software and technology support needs.





You are gaining a trusted IT partner who genuinely wants your business to run smoothly every single day. Instead, we will look at your Microsoft 365 environment and provide solutions tailored to your setup. As a verified Microsoft Partner, we stay updated with the latest features, patches and Office 365 known issues today. This means we know how to fix problems fast and with full accuracy.

Support for Office 365 Problems After Update


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